christmas trading

Things get quite busy leading up to Christmas and we'll be taking a bit of a break to spend time with our families and friends. Read on to learn more about our Christmas cut-off times for shipping and support.


shipping

All orders made before the 15th of December should arrive before Christmas. We cannot guarantee that orders placed after this date will arrive before then.

However, I'm sure you can imagine sending parcels can be tricky at this time of year. We have created the above cut-off based on information that global postal networks have given us (including some wiggle room) but delays can occur for multiple reasons and are often out of our control.

support

We love working but we need time off too! See below our support opening hours over the Christmas period:

Seasonal Opening Hours:
22nd Dec: Closed
23rd Dec: Closed
24th Dec: Closed
25th Dec: Closed
26th Dec: Closed
27th Dec: Open
28th Dec: Open
29th Dec: Closed
30th Dec: Closed
31st Dec: Open until 1pm London time
1st Jan: Closed
2nd Jan: Open


Have a wonderful festive season!

Love Sophia, Jesse and team x

if you need any further help: